At Klouded, we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, protect, and handle your Personally Identifiable Information (PII) in accordance with our website, services, and US privacy law.
Collection of Personal Information
We collect personal information from you when you use our website, engage with our digital marketing or technology support services, subscribe to our newsletters, fill out forms, or provide feedback. This information may include your name, email address, mailing address, phone number, and other relevant details.
Use of Collected Information
At Klouded, we place great emphasis on the effective and respectful use of your personal information. The data we gather is primarily used to enhance and personalize your experience with our services. By understanding your preferences and needs, we can tailor our digital marketing and technology support solutions to better suit you. Additionally, we are committed to providing exceptional customer support. Whether you have inquiries, need assistance, or require further information about our services, your information helps us respond to you more effectively.
We also utilize your information in the organization and implementation of surveys, promotions, and various marketing communications. These initiatives are essential in helping us understand market needs and preferences, allowing us to serve you better. In the realm of transaction processing, your information plays a crucial role. It enables us to handle transactions not just efficiently, but also with the highest level of security, ensuring your data is always protected.
Furthermore, your information is vital in our continuous efforts to improve our website and the range of services we offer. By analyzing how you interact with our services and website, we can identify areas for improvement and innovation, ultimately providing you with a more robust and user-friendly experience.
Protection of Your Information
Ensuring the security and integrity of your personal information is a cornerstone of our operations at Klouded. To achieve this, we employ a series of robust measures. Our first line of defense is the regular scanning for malware across our systems. This proactive approach helps in identifying and mitigating any potential threats that could compromise your data or our network integrity.
In addition to these security measures, we understand the critical importance of protecting sensitive data. To safeguard this information, we utilize Secure Socket Layer (SSL) technology. This encryption technology is essential in creating a secure channel for data transmission, ensuring that any sensitive data, such as personal details or transaction information, is rigorously protected from unauthorized access or breaches.
Third-Party Disclosure
At Klouded, we uphold strict standards of privacy and confidentiality with your Personally Identifiable Information (PII). We do not sell, trade, or transfer your PII to external parties without prior notification. This policy excludes our trusted website hosting partners and collaborators who play a crucial role in our website operation, business management, and client service, under the condition that they adhere to our confidentiality agreement. Additionally, we may disclose information when necessary to comply with legal requirements, enforce our website policies, or protect the rights, property, and safety of our company and others.
However, we may share aggregated, non-personally identifiable information with third parties for purposes such as marketing, advertising, or other relevant applications.
Opting Out
Klouded respects your choices regarding online advertising. You can manage how Google advertises to you by adjusting your preferences on the Google Ad Settings page. For broader opt-out options, you can visit the Network Advertising Initiative Opt Out page or use the Google Analytics Opt Out Browser add-on, ensuring control over your online ad experiences.
COPPA (Children Online Privacy Protection Act)
Aligned with the Children’s Online Privacy Protection Act (COPPA), Klouded emphasizes the importance of protecting the privacy of children under 13. The Federal Trade Commission enforces COPPA to ensure the safety of children’s online activities. Consistent with this act, Klouded does not target its marketing efforts towards children under the age of 13.
Fair Information Practices Klouded adheres to the Fair Information Practices Principles, which are the cornerstone of privacy law in the United States and significantly influence global data protection laws. In accordance with these principles, should a data breach occur, we commit to notifying our users via email and an in-site notification within 7 business days. We also uphold the Individual Redress Principle, ensuring that individuals have the right to pursue legally enforceable actions against data collectors and processors who fail to adhere to the law, including recourse to courts or government agencies for investigating and prosecuting non-compliance by data processors.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at [email protected].